Thomas is completely unprofessional. Did not want to service me but clearly the store was not busy . I had to wait hour for my hat to get patched yet the store was not busy. The patch was messed up as I was doing a return Thomas did not want to look at the hat until I left the store . If he did not respond to me rude I would not complain . He respond rude & my hat came out messed up & they did not have another . If Thomas did my hat like all the others I waited on before me I bet it would have came out better than it did . The Store Was Not Busy . Thomas was stocking hats when I arrived to pick up my hat . User's recommendation: Go to a different location or store.