Last phone call I was told the online record was down for days. This has been on going for weeks. We have been receiving the Record for months. I signed up for auto withdrawals. The associate could not find my account or my email. Not accurate I receive updates all the time. Now when I go to use my tablet it says to call which have been doing to no avail. So before I sign up again I would appreciate an answer of the status of my account. Thank