12 Aug, 2021 → by ClaimboUser103937
Double charge for car reservation
I am contacting you to inform you that I have noticed that my bank card has been charged twice by your company when i rent a car through the Ryanair airline webpage. Today I contacted the Ryanair Help Center and they told me that I should contact you to resolve the issue. Due to my dissatisfaction I canceled the car rental and I am waiting for my money back. The amount of money I expect is 88.01 in duplicate (176.02). If you wish, I can also send you a clip of the status (statment) of my card transactions from my bank. Awaiting your response. My information that will help you: ALEXIS NEOFYTOU alexisneofytou@***.gr flight date and direction 26 Sep.2021 from Paphos to Thessaloniki Flight code K3QZTL Reservation No 68380**** & 61453**** Please let me know which of the two above reservation is still on and which is cancelled. Thanks Best regards