12 Jan, 2018 → by ClaimboUser757006
Bad customer service/experience with Pay power
1
Wont let me reload my cards. Yes cards. Wont let me access my other two cards on the internet. I have a total of what are supposed to be reloadable Mastercards. Everytime i call i cant get through or it is an unhelpful, rude, ignorant agent that seens not to care about customer relations. I was told once that my issuse where being sent to a more technical devision and would email me back. That never eas the case. Twice i have been hung up on because i couldnt remember ehat email address i used. I have multiple accounts and had to use different acounts for more than one occasion because i couldnt access my cards. All i want is to be helped and be able to reload my cards. If there was a nother company that provided the same service.. . I would switch in a heart beat.