Horrendous customer service,especially the recall department. The "recall manager barb" is about as rude as one gets. I've waited months for a simple part that is all over the internet. Dometic must be impossible to be fired from because she isnt fit to serve a hamburger let alone work for a big cooperation User's recommendation: Find the part yourself RV DOMETIC 331****.000 SECONDARY BURNER HOUSING KIT.