A $450 bill at the end of my budget plan cycle. The moron on the phone belittled me and talked down to me like I was a child. I had to hang up the phone I was so insulted. They're too big to fail so they don't have to care about customer relations. Money or your electricity. User's recommendation: Do NOT go with this company. It might not be today, tomorrow, or even in the near future, but this company WILL screw you.