29 Apr, 2020 → by ClaimboUser374067
Worst Customer Service Company in America
2
I bought a 20kw Generac unit about 6 years ago through Lowes and installed by BL Ott, an authorized Generac installer. On the first annual service visit, 6 (six) days after warranty expired (only one (1) year and never offered the option to extend it), I was informed...