I gave the employee some LOTTERY scratch off tickets and asked her to check them I knew for a fact there was one in there that was not paid out but wasn't sure if the others were, she scaned them all back to back and told me there was no winners.I new for a fact there was one. I'm almost sure that scanning them a second apart was the reason it showed not a winner on each one. I asked her to try again Got my 5 dollars from the one I knew was not paid out. GOOD TO KNOW User's recommendation: Check your own tickets, now you can do it on the lottery app.