Jan. 11, 2019, charged me $200.00 plus (4 rooms) for carpet cleaning. Next day after carpets dried could not tell anyone had been here. Just everyday smudging and walk-in dirt still there. I worked on a couple of areas myself with a cloth and just store-bought carpet cleaner - came up beautifully. Had placed a call to We Clean Carpet. While I was spot cleaning myself, someone called; I told him what I thought of his products (NOT) and that I was cleaning easy spots myself that should have come clean with the cleaning job. He said call me back tomorrow when I was finished spot cleaning. ( ) The young man who did the work was nice but he can only do so much with the *** products his company gives him to work with. Charged me extra to spray from a bottle the equivalent to Scotch Guard - worthless. Started to write this report Jan. 12 - got side tracked. Just saw the charge come thru on my bill - got mad all over again and do every time I walk thru my house and see my filthy carpets. Sears has done a wonderful job in the past. I am retired - cannot afford another $200.00+ for quite a while now to get the job done right.