WM bought Advanced Disposal in Citrus County Fl. Old offices are closed, human communication is (None) sit on hold for hours with no one answering phones. Support e-mail (None) Trash not being picked up as a habit since the company change. I finally get a live person on the phone after two days of the hold routine. She would not answer my questions about the poor service or communication. I am fed up with WM and looking for another service. ofthe hold routine User's recommendation: Go else where.