When I tried to return the clothes because they were too small and looked cheap (the material was see through), first the representative asked me for the sku number which I sent, then they asked me for a picture of the clothing which I sent. Finally, I received an email saying that they would give me 30 or 35 dollars back (I spent 99 dollars) because I would have to pay for shipping and the shipping costs were too high. Furthermore, two of my items are still processing after I ordered them over a month ago. They still have not answered my question about if I will get a refund for those items. And there is no phone number. It is obvious that they did not want to give me a refund or even care about customer service. This is a horrible website and I would not recommend it to anyone! Lesson learned