30 Jul, 2021 → by ClaimboUser150147
APPALLING CUSTOMER RELATIONS AND AWFUL PRODUCT

1

In April 2021 my Hisesne TV died after less than 2 yrs. Hisense replaced it with an inferior model. Since then I have had nothing but awful service from them. They eventually picked up the inferior TV in July and 2 weeks later I am still waiting on a refund. I have been told by Hisense that I can only get my refund through their CRT, who have had my bank details for over a month now. User's recommendation: NEVER purchase anything from this company.
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