I call jersey mikes in Woodhaven, MI almost every week, and I'd say 1 week a month they answer the phone to take my order. Well, last week they didn't answer my phone call and had to go to the location and place my order. It literally took 30mins for my two giant #26s to be served to me, which is why I like to call the order in, but I literally watched the manager with the phone in his hand silence the store phone with every call that came into to the store for 30mins which was At least 10 phone calls User's recommendation: go in the store 30mins prior to being hungry to order your food.