Sorry support, person was clueless and the blamed unavailable product on shipping and COVID! I say *** He was too lazy too try to help me. The store I usually get the Vladimir 62 ounce Sweet and Spicy Bread and Butter chips has been out for 6 weeks! He didnt even ask me the product name before he started giving me the runaround! .VLASIC best hire someone on your front lines that cares enough about the customer to at least act like they know what they are doing or better yet, get someone who will actually try and help a customer! User's recommendation: Start buying other companies products.