I have been trying to get out of my agreement with them for over a year, sending emails after emails, and can never reach someone LIVE to close my account/meetup group! They want someone else to take that group over, but when no one else steps up, they should let you out...but NO! Meetup will keep billing and billing you! Please don't do business with them or think TWICE ABOUT THE GROUP YOU WANT TO START WITH THEM!!!