HORRIBLE customer service!!! i filed for a refund because of broken tv screen last July 27,2021 after 5 days they inform me that they already refunded me and just need to coordinate in BDO, until now the refund still not in bdo and lazada insisting that they already refunded. They keep on giving me proof of refund but BDO wont take it it should be on their system as per bdo.. keep promising that it will take 24 -48 hours really? everytime i do a ff same thing User's recommendation: dont believe in good reviews based on my experience seller keep on calling me to remove my comment on their page.