10 Jul, 2018 → by ClaimboUser542182
Terribly RUDE and misinformed
The agent was very rude, pushy, and was unaware of the mandated healthcare law allowing 60 days grace period after your baby is born to get them insured. She also didn’t understand what I meant when I tried to confirm the plan of discussion would back date to birth... additionally, she very rudely asked if I was asking because I thought my baby would have an issue when born and I said we hope not (obviously) but you have to plan for it. She said being premature would be a preexisting condition and if he was treated for any breathing issues, etc “NO ONE” would cover it... this doesn’t sound accurate to me. Regardless, it was the most unprofessional interaction I have ever had, with anyone.