8 Jul, 2021 → by ClaimboUser210006
I value frank and clear interaction in business and Rocket Mortgage waste customers time.

1

I tried to apply for a mortgage with Rocket Mortgage in the phone, and always receive a "an agent is going to call you between 1 and 24 hours" wasting my time for application. Why they do this? So easier would be to say: "We have all the business we need; no need yours." I tried them in February and lost an opportunity for 1 day. I thought was my luck; I tried them again; and then I realized perhaps they play games, I dono. I tried them in February and lost an opportunity for da User's recommendation: Either go to the web, or skip them.
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