I was just trying to get somebody on the phone so I can order some parts but y'all have made that so difficult there's no use in trying trying for three different times had no success at all all I wanted was parts for a lawn mower why would y'all make it so hard don't make any sense I reckon you have to be a big-time business in order to get through to get a part to save a dollar or two little man ain't got a chance all you have to do is answer the phone and take an order I do not understand