I bought three tickets,with you. one for my wife, from Cuba to Russia, one of mine from Miami to Russia Moscow; and other from Moscow to Guyana. I lost the money for the three tickets because they suspended my wife's trip from Cuba to Russia and when I went to fly from Miami to Russia they asked me for a visa to enter Russia I called the airline asking if I needed a visa and they said no. then I lost the money from the three tickets, the money from the hotels and the money from the cars rented in two countries, you are one *** because you didn't refund my money you understand