Horrible company and customer service

/ 16 reviews

1 May, 2021 → by ClaimboUser221075

Original review updated by user May 01, 2021 I placed an order for a DNA kit and immediately after I received an email saying the card declined and that I needed to reorder the item. My checking account had a pending charge with more than enough money to cover. I was on hold for 30 minutes and the call...

Unauthorized Charges

Helpfull? 0 votes

Post your comment:

Ancestry - Other Reviews

》 Online customer service rep was extremely rude and disrespectful.

》 Charges I didn’t sign up for

》 Horrible company and customer service

》 In direct violation of California Consumer Privacy Act (CCPA)

》 He never received my test and kilts only was charged

》 Because if l get the testing your company is not willing to send me a hard copy of l get this test done.

》 Untrue info on your website

》 Yes there is a problem

》 Ancestry.com

》 Disappointed customer with your customer service routed overseas

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Ancestry you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

21 Feb, 2021

"Order shipment / Customer Service"

⤷⠀Straight Talk Wireless ⠀

108⠀reviews

17 May, 2021

"Customer service and store manager Absolutely dissatisfied with the floor manager and a cashier in ramsey NJ I need a call back Asap from a regional manager 201 234 ****"

⤷⠀Aldi Grocery ⠀

84⠀reviews

20 Jun, 2021

"VERY USED KAYAK"

⤷⠀Tractor Supply ⠀

68⠀reviews

4 Jun, 2021

"No order number or access code after purchase"

⤷⠀Pearson Education ⠀

34⠀reviews

15 Feb, 2021

"They wont change my phone number"

⤷⠀LuckyLand Slots ⠀

54⠀reviews

11 Jul, 2021

"Newegg lost my $800 laptop and is not refund for it"

⤷⠀Newegg ⠀

9⠀reviews