Your automated system sucks just so that you know Ive been trying to get through so many departments and all I get is nothing but *** pico really needs to get personal people on the phone I have a refrigerator and a freezer that I want picked up so that I can get my $75 on each refrigerator that are working that I do not need so that I can get a different one which I have purchased and make my efficient energy efficient you can contact me at 484-883-**** we will try online but by the way you suck at this automatic yeah it sucks you need personal