After ordering and then deciding to look up the reviews I was nervous as all can be about my order. Shortly after ordering my items began to ship, within a day or 2 of ordering. About a week and a half later all my items showed up. I did a EGR delete, Mid-pipe, and EFI live. I did not have to communicate with them much but when I did they seemed to reply back within a day. I just finished getting everything installed and truck runs fantastic and had no problems with anything installing and tunes when on great. User's recommendation: Items showed up quick and everything was how it should.