Poor Customer Service-Poor Quality Control Bought a Toro lawnmower less than a month ago. First one was defective. Brought it back. Second one was defective (same problem). Now, I have a bad taste in my mouth and asked for a refund. Ace says "NO. Once the unit has gas inside it we don't give refunds." That seems just swell because I don't know how You TEST a lawnmower WITHOUT putting gas in it. POOR CUSTOMER SERVICE-POOR QUALITY CONTROL User's recommendation: Make sure you can get a refund, or get it from somewhere else.