23 Apr, 2021 → by ClaimboUser306243
No customer service after 14 days
2
Hello I place an order for a fuyu persimmon in February and I received it on April 8th. When I received it all 8-12 leaves had freeze damage which were indicated by the leaves having a black outline and dimpled and some were torn. I followed the instructions to complete contact us form from website, I have called and left messages through the sales dept. the reps stated the horticulturists and/or the fulfillment team would contact me. I have yet to hear anything or read any correspondence from this nursery. I feel duped, like they are only interested in money. I have been trying to refrain from putting out a negative statement of my experience but it seems they dont care to keep customers once they have completed the sale. User's recommendation: Local nursery and check your grow zone.