I stayed on hold for 21minutes this is *** I still didn't talk to anyone as much money as me and My granny spend with your company a yr you'd think somebody would answer the dam phone instead of please hold for another hour I've not seen my dad but 3 times since 2013 and no it's not y'all fault I'm not saying that but I've installed and uninstalled y'all app until I'm sick of it my number is 256-608-**** maybe someone can call me from your office User's recommendation: Im.