DWas hung up on by a staff member at the Langford facility the first time for saying this is *** called back to resolve issue was hung up on again called back again to figure out the situation escalated from there to the point of no return no resolution was offered. As previously stated the owner or manager is clearly a pice of *** as he did not even speak to me to hear me out about my side. What a joke he deserves a smack in his little overcompensating mouth. User's recommendation: Do not visit this location.