I ordered jewelry from Fresh Christian on 1-13-21 and got a receipt for the credit card charge. Ten days later I received an email saying that the response to their sale was bigger than expected and that shipping was delayed. Since then I have made 5 different attempts to contact them via email and the support page on the website asking where my order is, with no response at all. Not even acknowledgement of receipt. I tried calling the 844 number on the receipt and got a message that that number is no longer available. User's recommendation: Don't order from Fresh Christian. I am sorely disappointed in the lack of communication from this company about my missing (and paid for) order.