The Dunkin' Donuts I visit I have been an avid customer to in Pittsfield, Ma on North Street because the employees are always on point with my service. Probably because I show and give respect to them even on their worst of days at the store. In return from my kindness, they treat me with kindness as well. That is what makes the world a better place. There is always something to be Grateful for. User's recommendation: Be kind. In return you will get that kindness back.