[AVOID AVOID AVOID] Business located in Calgary - This company overcharged us about $9,500 in fees over 1 year and 3 months. Initially, you start out paying the average collective ~5% for processing credit cards (including monthly fees, and their thousand other fees). Then they increased it (by adding more fees) June 2018 to 8-9% of our sales. Apparently, they gave us "notice" through back page on our month statement that does not get mailed out (you can only access through website, and my parents are not tech savvy nor is their primary language English). AND THEN, they added MORE FEES AGAIN in March 2019 to collectively equal 10-12% of our total credit card sales. THIS IS ROBBERY. If you don't refute within 3 months, it means you've accepted the rate. My parents only started taking notice when their bank account balance seriously began to dwindle then I came in to investigate. They have offered to lower the collective rates to about 40% of current 10-12% charge, but that's still higher than other major merchant rates. We are going to change. WATCH OUT everyone. They're scam artists, they tell you to go get a lawyer if you want to try to get your money back. Terrible. They will keep increasing your fees if you don't take notice and they will singlehandedly BANKRUPT you by bleeding you dry. Also, there is a $700 cancellation charge because your contract "auto" renews, so even if you've been with the company for 6-7 years, and they havemade a fortune off you, they will still do this. Check their 2018 earnings result - RECORD HIGH - at the cost of their customers.