False Advertising and Terrible Customer Care

/ 40 reviews

31 May, 2021 → by ClaimboUser591843

The company advertises exchanges but you first have to purchase the new size/color etc. Then they fail to send the shipping label for the return. Their customer care has no phone number with which to reach someone. "Contact Us" produces responses from AI equipment, the same over and over. They are scamming people this way. User's recommendation: Don't use Shoes.Com, no customer care.

Footwear and Clothing

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Shoes Com - Other Reviews

》 Returned with my own label

》 Thought I was getting at least 25percent off

》 When I call You keep telling me to holdfor the next available operator then hang up on me!!!!

》 Return not credited

》 Didn’t receive full order, bad customer service

》 Order shoes

》 Horrible customer service on returns

》 Scamming consumers

》 Didn’t receive refund

》 Received An Incomplete Order

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