Family Dallas case you did not activate the Xbox card but she took the moneyI can only assume she thought she had an easy $26.75 it was a child that went to get the Xbox so she figure wasnt nobody gonna put up a listen to nothing I had to say but I am a grandmother there is a fire for everyone to her cubs and I went and got that $25 gift card and made them activate it That wont happen again thank you to the corporate office cause I did call and thank you to the supervisor to have since enough to replace the card User's recommendation: My recommendation would be watch your money around and people I got an a cash register.