19 Jun, 2021 → by ClaimboUser915760
I was humiliated
2
Update by user Jun 19, 2021 Wells Fargo cashed the check the following day after putting the writer and me through a unforgettable journey. I was told that I couldn't get a cashier's check because I wasn't a member. I assume a cash shortage caused them change their mind, I was presented a cashier's check. Now, I would like the manager to receive more training in customer to include ALL people and an apology from her. Original review posted by user Jun 19, 2021 I presented a check that was drawn by Wells Fargo and was told to take it to my bank. It was a sizable check and I wanted to make sure that funds were available. I was told that they couldn't help me. The writer was called and he asked then to cash the check. I asked what was the problem, I were told that the funds are here but, there's some verification problems. I was asked again to take it to my bank. I asked for the manager and was told that she was busy. However, she left her office to interpret for a Hispanic man. I insisted and the manager came to her door and without making eye contact with me yelled "NO FUNDS WILL LEAVE HERE TODAY" and returned to her office. The writer and I are people of color. The writer had to go to his bank in Maryland to be identified and have the bank call the bank in NC before releasing funds. User's recommendation: Report any type of discrimination.