Update by user Apr 05, 2021 No response and refuse to help solve this double fraudulent charges Original review posted by user Apr 05, 2021 As if April 2021 Citibank Card is consistently trying to double charge me for a COSTCO membership. It was paid in person at Costco and now Citibank has charged my card for the same membership...this is illegal. Citibank DOES not have my signature or approval for this charge and now they refuse to reverse this charge so I closed the card because their interest rates are too high. I REFUSE TO PAY FOR THE SAME SERVICE/MEMBERSHIP TWICE! This is illegal and I have contacted BBB and filed a compliant too.. "Your complaint has been submitted and assigned the ID 1534****. For your reference, a copy of your complaint appears below. You will receive an email with further information once your complaint is processed by the BBB".