I emailed petcoach and asked for help with my PeggySue. I paid 5 dollars and your people NEVER answered. I got my answer elsewhere and no longer want bothered by you folks. this is the 2nd and final time yall did this to me. I want my money back on my card. YOU guys used to be good but you suck now. I asked a vet a couple months back and this guy got smart. Enough is enough. give me my money back. YOU guys should be ashamed of doing such a thing User's recommendation: DON'T CONTACT THESE GUYS...THEY TOOK MY MONEY AND DIDNT ANSWER ME.