25 Feb, 2021 → by ClaimboUser255165
Puppy with congenital health issues

1

I purchased a puppy from Stacy who prior to her 1 year birthday was diagnosed with congenital patellar luxation. She never provided the paperwork on the site and dam as requested. After contacting her about this issue she insisted I caused the problem, contacted my vet and harassed them for information, belittled me and accused me of lying about the situation despite having thorough documentation and surgery to correct it. She threatened restraining order and blocked all communication and refused to comply with health guarantee. Upon investigating her I have been in contact with numerous other customers who have experienced other issues. I subsequently found out my dogs sire was potentially known to have other congenital health issues and Stacy had written promised not to use him as stud again. Her breeding and ethical practices are disturbing and unhealthy. I am out thousands of dollars in vet bills for my dog. Her demeaning behavior was inexcusable and actually frightening. User's recommendation: Do NOT purchase from Stacy Rustman and Royal Oak Cavalier’s and King Charles.
Helpfull? 1 like

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Royal Oaks Cavalier King Charles Mini Schnauzers And Doodles you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.