26 Jul, 2021 → by ClaimboUser562206
Very bad customer service, ordering experience

1

I had an issue with a wine cooler and the fix from someone online was to replace the board. I went to the site and ordered the only option that came up. After a couple of weeks it finally showed up and was wrong. I called and ordered the right one, but they will not refund my wrong part. They said I picked the wrong one, but said they had been working on the site. I think the site was broken and that caused the issue. User's recommendation: Don't buy Vinotemp coolers.
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