TO WHOM IT MAY CONCERN.I BENITO SORGINI AN 88 YEAR OLD SENIOR AND MY DAUGHTER ANGELA SORGINI ARE QUITE DISGUSTED AND SHOCKED.WHEN WE APPLIED FOR A PC MASTERCARD WE WERE NOT TOLD THAT WE WOULD BE CHARGED 5DOLLARS EVERY TRANSACTION FOR ONLINE CASH WITHDRAWL.WE WERE ONLY TOLD THERE WERE NO CHARGES IN HAVING A PC CARD.THE ONLY CHARGES THAT WOULD APPLY WOULD BE OVERDRAFT CHARGES.REVIEWING ALL OUR STATEMENTS PC HAS STOLEN FROM ME OVER 500 DOLLARS.DUE TO THE INCOMPETENCE AND MISINFORMATION OF YOUR FINANCIAL PC CARD ADVISORS.THIS IS TAKING ADVANTAGE OF A SENIOR 100 PERCENT.I REQUEST A FULL REFUND OF THESE CHARGES BECAUSE I AM NOT AT FAULT.FOR THE INCOMPETENCE OF YOUR COMPANY WORKERS I AM PAYING THE PRICE.MY DAUGHTER AND I AT THE TIME WERE MISINFORMED ON CHARGES THAT WOULD APPLY TO THE CARD.I WOULD LIKE THIS EMAIL GIVEN TO THE HEAD OFFICE AND UPPER MANAGEMENT.I WILL NOT EXCEPT THIS BEHAVIOUR FROM A CREDIT CARD COMPANY.EVERYTIME MY DAUGHTER HAS CALLED YOUR CUSTOMER SERVICE REPS ARE NOT POLITE AND NEVER RESOLVE THE PROBLEM.PLEASE INFORM ME IF I NEED A LAWYER OR CITY PULSE TO LET SOMEONE HEAR MY VOICE.A ROBBERY WAS COMMITED FROM PC MASTERCARD I WANT MY MONEY BACK FOR CHARGES OF 5 DOLLARS TIMES 100 AND MORE.....SORGINI BENITO 905417****