Did not honor Warranty for Defect

/ 1 reviews

19 May, 2021 → by ClaimboUser564369

I bought 2 bed mattresses last 2019 that was defective. According to their website, they give out 10 years warranty. However, when I tried to claim it, they gave me an ambiguous warranty clause that gave them the excuse not to honor it. For a 1000usd product, their customer service and warranty is the worst. BEWARE ON PURCHASING, if you get a defective one you won't get any replacement! User's recommendation: Do not buy.

Bed and Bath

Helpfull? 0 likes

Post your comment:

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Purple Innovation you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

21 Jun, 2021

"An authorised debit"

⤷⠀SBI Card ⠀

101⠀reviews

30 Mar, 2021

"Need ordered items"

⤷⠀Vitality Extracts ⠀

8⠀reviews

11 Jun, 2021

"Remove email address"

⤷⠀ADP ⠀

34⠀reviews

31 Aug, 2021

"Tshirt size large"

⤷⠀AAFNation ⠀

1 review

12 Apr, 2021

"PlayStation purchase"

⤷⠀Sony ⠀

89⠀reviews

19 Jun, 2021

"Overpriced cars"

⤷⠀Fiat Usa ⠀

3⠀reviews