28 Feb, 2021 → by ClaimboUser840238
Resolved: Closed my accounts for no reason
3
Update by user Mar 30, 2021 Company fixed the issue and I have been provided with full refund. Original review posted by user Feb 28, 2021 I only had Axos Bank for five weeks when they closed my account for no reason that I could understand. They held onto one of my deposits for 2 weeks and finally returned it as being rejected because they claimed the cashier's check was damaged. I received an email that told me I would have to wait close to a month to get my outstanding balance. They also sent back three debits I had made because they claimed I didn't have the funds to cover those debits. There was plenty of money in the account. They also charged me a $10 chargeback fee and I was assured by two personal bankers that the fee would be reversed. I had to call three times and finally one of the personal bankers took pity on me and refunded my $10S