When someone is there of higher rank the finance and sales people act as if they want to assist you. As soon as they leave it’s back to giving you the run around and having me come there over and over to sign a paper. It was really backwards because they setup onstar already and switched my insurance over to a car that was still on the lot and the deal wasn’t done. I had to switch my insurance back to my car that I was still driving. After going back to sign another form, I sat an waited since the guy said it will only take a few minutes after that, which turned into me sitting over an hour so I left because he would’ve called to let me know what was next but never heard anything. I was ok with that because I told him they were doing too much. I went on and got my oil changed at a local place and had a conversation about my vehicle with a man and he had a bad experience with them. He said the same thing which was “They don’t care about people” and I saw then that they are treating others bad as well. #BADBUSINESS