21 Jan, 2013 → by ClaimboUser882704
Non regulated Utility Stickin it to the customers….

Update by user Jan 21, 2013 I apologize for the slow delay, it has been a very busy week with Holiday next week. I have researched our connection to Mr. Lxxxx, He was employed here for just a short time and is no longer an employee with Choctaw Electric Cooperative. I reviewed our policy for incoming and exiting practices from our company, we check out keys to incoming employees and also check back in on day of termination, both of these practices were followed in this case. I have addressed the issue with department managers of lending or passing out of keys to non coop employees, This does not happen to our knowledge. We have no affiliation to Mr. Lowe so my hands are tied at this point on this particular issue. I feel that you bypassing the lock is the best idea to ensure them not unlocking the gate at their convenience. If we need in for outage or maintenance purposes we will have to cut around yours but we both understand that. As far as installing a security light on the property next to you, yes we would be able to put one up with the owner’s consent, It is a flat rate of 7.99 per month. We do have an average billing for your convenience, we take the last 12 month of your billing and average it then bill you on the average each month therefore making it a much more consistent charge. I believe the best route for your safety is to pursue the authorities and other task forces that you see appropriate for the situation. As for us i will keep an eye on your area to make sure nothing is out of ordinary from our standpoint. If I can be of further assistance to you please don’t hesitate to contact me. Original review posted by user Jan 21, 2013 This Non regulated electric coop is part of a state wide consortium-Western Farmers Electric Cooperative.Since moving to SE Oklahoma aprox 4 months ago there have been numerous issues with this company 1) Local Company employees that snoop and trespass on the private property of customers-They insist upon being given access to the property but then make no effort what sover to control key custody-The punk *** son of an adjacent property owner worked for this utility and gave the key out to all of his buddies so that they could snoop.Other employees of Choctaw Electric also snoop and come on the property at all hours under the premise of ' Maintenance"...They are SNOOPING.To date have gotten NO ASSISTANCE ON THIS.## See email from manager posted below##Property is posted and any one coming on without consent will be shot-Simple as that.Utility has been put on notice to ONLY come on property during an outage-Otherwise STAY THE *** OUT.If the lock is cut on my gate it BETTER be for a good reason...2) Rates are ridiculously high-I have 3 security lights and was told that they were flat rate priced-What they failed to mention is that extra added ' Surcharge every month.In addition, I am by myself in a small travel trailer-Very minimal usage.My bill averages 130.00 a month-I shudder to think about what some one with a house and a family goes through-When I did own a home my electric bill no matter what time of year was always under 100./month.What I suspect is going on is that tribal members are given reduced rates while the rest of us poor slobs foot the bill-Either that or these are some greedy sobs. "Ms. XXXXX,Yard lights are a flat fee, we have a direct pass through from our provider of the power cost adjustment. It is charged to us and we therefore pass along actual cost rather than marking up charge to encompass the fluctuating costs. It is in my opinion the fairest way to structure the fees. As far as Choctaw Electric employees trespassing on your property, the person you named is not an employee of ours therefore there is nothing more I can do to assist you on this matter. I suggest you call the appropriate authorities to remedy your problem. wrote: From: Choctaw Electric Cooperative Customer Service Security Light PCA??? I was told that the fee for these security lights is FLAT RATE-WHY is this getting billed PCA????This is absurd-Kind of ironic that the majority of the reason that I am going through the extra expense of these security lights is the compromise to my safety that is posed by the intrusion Choctaw Electric Employees trespassing ON MY PROPERTY....Even after going through this expense they STILL are trespassing...Dont you think that Choctaw Electric is being GREEDY on this one? Please review and advise-R/XXXXXXXXXXXXXXXXXXXXXXX
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