23 Feb, 2017 → by ClaimboUser311229
My mold removal horror story!
1
My basement walls were covered with mold spores, my husband and I checked out a few companies and decided on basement waterproofing. There was a sample of the finished product. We were very clear about their process. and what we should expect. Dean the salesman showed us before and after pictures of what we should expect. The promise does not match the results. Dean the salesman isn't returning my calls. We had to have them redo 75% of the walls. My floors were damaged with cement they spilled and l took pictures of the unsatisfactory work. It took us a week to try to clean up the mess they promised to take care of. They used our broom and ruined it, our laundry room sink had dried cement in it. They asked us to evaluate their work but they seems to have changed their minds, its been about a month since Basement waterproofing were here.