22 Jan, 2011 → by ClaimboUser124393
Awful company, don’t use Steps to Memories
My client and I tried to go through this company for a simply delivery. The items were ordered 2 weeks prior. A few days ago, we called to make sure they were being shipped, and asked for honesty, b/c we could have ordered the items elsewhere and paid an overnight fee. She assured us they would be delivered. Of course, nothing was ever delivered, and now we are waiting to see if accounting will grant a refund. DO NOT USE THIS COMPANY!! They flat out lied, they don't know how to run a business and could care less what it costs you.