10 Apr, 2019 → by ClaimboUser164815
Your benefits are up front and understandable – The discounts you are supposed to receive from going to an in network( PHCS) doctor are HIDDEN LOCKED IMPOSSIBLE TO GET

1

I have paid $1200 a month for ABC / Us Health Group for over two years. We have used it for lab work, but today we needed to use it to get a CT Scan. We went to an "in house" provider that covers PHCS so we are supposed to get a "Discount" in addition to the benefit. The benefit is listed as $150 - simple and straight forward. The discount is a convoluted nightmare to try and figure out. I called US health group and the could not help me. They send me to PHCS who has the contract with the clinic. They could not give me any information although I had the clinic name and the code for the CT. I finally merged the clinic's head billing lady into the call. PHCS wouldn't give the discounted amount to her either - although she gave the EIN number of the clinic and a bunch of credentials . They said a written letter with letterhead from the office had to be sent to them in order to get the discounted amount. Sooooooooo I decided to go to another clinic and just pay cash because at this point I was so mad I couldn't even take it.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of American Business Coalition you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.