1 Jan, 2018 → by ClaimboUser69130
yeti products
1
I was also taken in by the Yeti tumbler ad by this company. After many attempts to contact them about not receiving the order - and being told that it was ready to ship in the next 5-8 days, I contacted YETI directly. I was told that this company and the previous two names that this company has used were not YETI distributors and had never been one. They took my information to include links to the site and a copy of my order. I was told that the information would be turned over to the brand protection team and I was thanked for providing the information. I then decided to contact Shopify the platform that supports their website. I informed them that these companies were marketing YETI tumblers - yet not authorized dealers of YETI. I asked if they were aware they were supporting a company selling counterfeit products and in many cases they were taking the money but not delivering on the products. They asked for links and a copy of my order invoice. I provided the requested information and they said they would be investigating but due to legal restrictions they could not provide any updates to me. I have kept a watch on the site and I am happy to say that they are not marketing YETI products any longer. The items that are still on the site as accessories for YETI now show the YETI markings covered with "made to fit YETI." I may have lost out on about $25 but I feel somewhat vindicated that they had to remove the "YETI" items which were obviously making them money!