30 Aug, 2019 → by ClaimboUser49948
yard service

2

I started with TruGreen and my first initial treatment was on time and fine. My second scheduled treatment day they cancelled 10 minutes before 6pm. I called and they rescheduled for a week later! On that day, they didn't show up again!! I complained! They offered me me 50% off. They did not show up on rescheduled day again! They gave me free service and finally showed up. On my 3rd scheduled service, they didn't show up and rescheduled again! Offered me 25% off. On the rescheduled day at 4pm they said tech couldn't come out! This is only third service, by the way, they offered me 25% off. They reschedule for 2 days later on Friday. They cancelled again! I called and they offered me 50% off. I said I was cancelling and they offered me 50%!off 2 services. I just said no and cancelled all together!!! To stressful do deal with this terrible company!!! Don't use them!!!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of TruGreen you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.