23 Dec, 2017 → by ClaimboUser860275
Y&S Laundromat terrible treatment/experience

1

One of the four washing machines did not spin water out of clothes. When I reported it, instead of putting an out of order sign up and offering to dry that one load of clothes, the owner told the attendant to tell me their machines are in perfect working order (without investigating) and it was the type of clothes I washed. I pointed out that the towels and things that retain water in the other washers were fine. The attitude of too bad so sad remained. The attendant watched me as I had to hand wring streams of water out each piece of clothing so I could put it in the dryer and have a chance of it drying. Is this how they get people to spend more to dry clothes?Anyway, this terrible treatment has unnecessarily caused them to lose my business and to spread the word to everyone in the community I am able to.
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