We placed an order with them via their Web site - for replacement Cartridges for a Zerox Copier - they said they were available and would ship in the next few days. Never received a shipment confirmation, started attempting to contact them. Never get through to anyone at any of their phone numbers and voice mails as they requested are never returned. Spent a good part of my day attempting to contact them with no response. After reading some of the feedback on this vendor it seems clear they are disreputable to say the least - to call this a business is sad as their business seems to be in ripping off people trying to purchase products.