I requested for them to cancel my membership and they told me to email my cancellation along with my ID number in which I did so. They also told me that I need to let my sister (student) send an email from her own email address which she sent but she tells me that there's a 30 day cancellation notice period. All fare and well I signed for this, my issue is that this information was not communicated to me from the onset but instead it's communicated to my sister who isn't even the paying member. When questioning Wynand Foord the general manager @ the Ormonde branch, the phone was dropped in my ear. I am now requesting for my contract to be sent and but getting excuses saying they are working remotely and do not have access to the documentation